Refund & Cancellation Policy

At Zeel Digital, your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a simple and fair refund and return process to ensure a smooth experience.

Return Eligibility

To be eligible for a return:

• Products must be returned within 7 days of delivery.

• Items must be unused, in original condition, and in original packaging.

• A proof of purchase (invoice or receipt) is required for all returns.

Non-Returnable Items

The following items cannot be returned:

• Used items or products showing signs of use.

• Damaged goods (unless defective or damaged during shipping).

• Opened software or memory cards for reasons of hygiene and safety.

• Personalized or custom-made items.

Refund Process

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

• If your return is approved, your refund will be processed and credited back to the original payment method within 5–7 business days.

Exchanges

We only offer exchanges for defective or damaged items. If you need to exchange an item:

• Please contact us at zeeldigital1@gmail.com with your order details and the reason for the exchange.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or if there was an error with your order. In such cases, we will cover the return shipping costs.

Cancellation Policy

We understand that plans change, and you may need to cancel your order. You can cancel your order within 24 hours of purchase for a full refund. After 24 hours, cancellations may not be possible due to the processing and shipping of your order.

To cancel your order:

• Contact us immediately at zeeldigital1@gmail.com with your order number and request to cancel.

Thank you for shopping with Zeel Digital. We strive to provide excellent service and high-quality products.